At Adhithi Mart (https://adhithimart.com/), we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our shipping processes and timelines.

1. Shipping Locations
We currently ship to locations across India. International shipping is not available at this time.

2. Shipping Charges

  • Shipping charges vary based on the destination, weight, and size of the order.
  • Shipping costs will be displayed at checkout before completing your order.
  • Free shipping may be available for select products or orders above a certain value.

3. Order Processing Time

  • Orders are typically processed within 2 business days (excluding weekends and public holidays) after payment confirmation.
  • Orders placed after business hours or on weekends will be processed on the next working day.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order through our website or the courier provider’s tracking system.

5. Delivery Issues & Delays

  • We strive to deliver within the estimated timeframe, but delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistics issues.
  • If your order is delayed beyond the expected delivery time, please contact us at nedvindia@gmail.com or +91 7483398316.

6. Undelivered or Lost Packages

  • If a package is marked as delivered but not received, please check with neighbors or local delivery personnel.
  • If the package is lost in transit, we will assist in resolving the issue with the courier company.

7. Damaged or Incorrect Orders

  • If you receive a damaged, defective, or incorrect product, contact us within [X] days of delivery for assistance.
  • We may require photos of the damaged product for verification before initiating a replacement or refund.

8. Changes to Shipping Address

  • If you need to update your shipping address after placing an order, please contact us immediately.
  • Changes can only be made if the order has not been dispatched.

9. Contact Us
For any shipping-related queries, please reach out to us at:

NEDV India Private Limited
Address: 104, Nava Athithi Grand, 2nd Cross, BBMP Ward No 25, Ashirwad Colony Horamavu, Bengaluru, Bengaluru Urban, Karnataka, 560043
Phone: +91 7483398316
Email: nedvindia@gmail.com

We appreciate your business and are dedicated to ensuring a smooth and reliable shipping experience for our customers.